Khmer Cold Chain specializes in storing and handling perishable goods that require temperature-controlled environments to maintain their quality and shelf life. Commodities include:

1. Fresh Produce: Fruits and vegetables that need refrigeration to prevent spoilage.
2. Meat and Poultry: Both raw and processed meats that require cold storage to ensure safety and freshness.
3. Seafood: Various types of fish and seafood products that need to be kept at specific temperatures to maintain quality.
4. Dairy Products: Milk, cheese, yogurt, and other dairy items that must be refrigerated.
5. Frozen Foods: Any type of food product that needs to be stored at freezing temperatures, including frozen fruits, vegetables, meats, seafoods and ready-to-eat meals.
6. Pharmaceutical products: Certain medications and vaccines that require cold storage to maintain effectiveness.

Commodities stored at Khmer Cold Chain could vary based on the facility availabilities and capabilities.

Khmer Cold Chain operates during regular hours from 8:00 AM to 5:00 PM. Access beyond these hours, specifically from 5:00 PM to 7:00 PM, incurs overtime charges, with a maximum extension of two additional hours permitted.

1. Visit Our Website: Go to our website and navigate to the “Services” section.
2. Complete the Get a Quote Form: Fill out the booking form with the necessary details, including:
• Type of service required (storage or cross-docking)
• Quantity and type of goods
• Desired storage duration or specific cross-docking instructions
• Preferred dates for service
3. Submit Required Documentation: Ensure you have the following documents ready to upload:
   • Proof of goods ownership or authorization
   • Safety data sheets for any hazardous materials
4. Confirmation and Payment: Once your booking is reviewed, our team will contact you to confirm the details and provide a quote. You can then proceed with the payment to finalize the booking.
5. Contact Customer Service: For any assistance or special requirements, you can reach our customer service team via phone or email. They will guide you through the process and address any specific needs.

By following these steps, you can efficiently secure our storage and cross-docking services. We recommend making your reservation at least 48 hours in advance to ensure availability.

There is no minimum volume requirement for storage. However, please note that minimum charges apply for cargo less than 2 CBM (cubic meters).

At our KCC facility, we handle both chilled and frozen commodities. We offer chill storage from 0 to 15 degrees Celsius and frozen storage from 0 to -22 degrees Celsius. The temperature can be adjusted to meet your specific needs.

A cross-docking facility unloads materials from incoming transportation and loads them onto outgoing transportation.

Our services include:

• Handling: Loading/unloading, palletizing, and moving cargo in/out of the facility.
• Direct Store Delivery: Quicker distribution with reduced costs and improved stock availability.
• Pre-Cooling: Lowering the temperature of goods to improve storage, transportation, and shelf life.
• Picking: Consolidating items into mixed pallets for customer orders.
• Co-packing and Labelling: Packing and labeling products.
• SPS Services: Certifying products to international standards.

Temperature-Controlled Transportation: Safe delivery across Cambodia with modern equipment.

Yes, we offer a plug-and-play service that ensures your cargo remains in optimal conditions, preserving the cold chain integrity effectively.

Currently, we are certified with HACCP (Hazard Analysis Critical Control Point), which ensures the safety of food products through systematic preventive measures. This certification covers food handling. Additionally, we are in the process of obtaining GMP (Good Manufacturing Practices) and GDP (Good Distribution Practices) certifications. These certifications will enable us to handle pharmaceutical products shortly, ensuring compliance with rigorous quality standards.

We utilize our standard sales agreement, which specifies the required services and outlines the lease duration comprehensively.

We employ tail-gate doors, pallet trolleys, pallet stackers, and forklifts for effective handling. Safety is paramount, and we enforce rigorous safety protocols to ensure operations are conducted securely and efficiently.

Yes, as part of our comprehensive services, we offer direct pick-ups and deliveries. Our fleet includes high-end cold trucks equipped with tail-gate lifts, ensuring safe and secure handling of your goods. We provide coverage across all 25 provinces in Cambodia